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Gold Standard

I don't normally look forward to writing reviews. But with Erin I couldn't wait. She has set the gold standard for realtors that all others should be compared. From day one the level of commitment in taking care of us and ensuring this process was smooth was abundantly clear. Erin worked tirelessly in providing us every home that fit our search as well as proposing a few ideas along the way that helped to find the perfect home. Because we are new to the area, Erin went out of her way to provide a list of the must see spots and best places to grab a bite. I work in the mortgage industry so customer service in home buying isn't a want, it's a requirement. I really can't thank Erin enough. Even during the purchase process she was always willing to jump in wherever needed. If you are trying to find the realtor that truly sets the bar, someone you can use for years to come, Erin is it. I don't pay false compliments you have to wow me from start to finish and she went far and beyond.

Out of State Military Buyers

Erin was a true blessing for my husband and me. As out of state buyers, we were really looking for someone with knowledge of the area, experience with different loan types, great negotiating skills, and most importantly: relatable. I interviewed 4 agents over the phone and decided to work with Erin because she was very relatable, and 100% knows her stuff. I was able to get a hold of her at any time of day. I couldn't have asked for a better realtor in my corner. She's made me feel right at home in Norfolk.

Stress Free

I’ve been asked multiple times if purchasing a home is a stressful experience. With Erin, I was not stressed for one minute. As a first time home buyer I had a ton of questions that were answered by Erin in a way that I would understand. She walked us through the process, communicated with lenders, lawyers, and worked with then sellers agent to get a ton done for us. She made the process seamless and I have already given her name to a friend who may be in the market for a home in the near future.

First Class Service

Erin is fantastic! She provided us with first class service and I would recommend her to anyone in the area. Erin is very knowledgeable about the process start to finish and takes a lot of the pressure off of the home buying experience. She is a pleasure to work with.

Excels at Communication

Erin was hands down the best realtor with whom I've worked in my professional career. She excels at communication and is reachable at any hour. I will be asking her to represent me again.

Happy 1st Time Buyers

From the very beginning we started house hunting, Erin was right there with us. She was patient when we were indecisive, attentive and responsive when we had questions, flexible with our schedule, and understanding with what we wanted with our first home. It was a very long process, but she was there every step of the way making sure we got everything we wanted and more. I would definitely recommend her to anyone.

Happy Buyers!

Erin is amazing!! This was not our first time buying a home, but this was our first experience using Erin as our agent and I can't imagine using anyone else ever again. Her knowledge, organization, enthusiasm, and communication are above and beyond our expectation. She even made us an online interactive timeline that marked huge events like inspection day, but also included reminders for us like, "time to update the cable company of address change." Those special details make Erin stand out in a huge way! Buying a home is STRESSFUL, but with Erin being so on top of everything, it was a breeze. She got us into our dream home, and we will be forever grateful!!

Military Buyers!

Erin is top-notch! She is professional, fun, informative, patient, highly organized and made the whole home-buying process easy and stress-free. Throughout the whole house-buying process, Erin became our friend - she was always looking out for us and our best interest. We highly recommend Erin

Happy 2nd time buyers!

I do not know where to begin with this review! Erin did so many amazing things for us during our home buying process! This was our second home purchase, Erin made it so simple! We were impressed with her attitude, her wealth of knowledge, but more importantly, the way she spoke to us! Erin answered each and every question in a timely manner and was always available! If and when we sell this home, Erin will be our realtor

Rental Success!

Erin was an absolute pleasure to work with. From day one she had my rental property up on every major real estate site and even some local/military sites to maximize the advertisement of the home. When it came to the vetting process she was responsive, even on the weekends, and got a tenant in the home with papers signed on a Sunday afternoon. Erin will work hard for your best interest and that is something that I will remember in my future real estate endeavors. 5 star rating!

Outstanding Service

Erin was outstanding in her service for me. She was available day or night and weekends to help me or answer any questions I had. She was an amazing negotiator and I ended up with significant equity in the house when I closed. I would recommend Erin to everyone as no other agent I have used has been more knowledgeable or worked harder for their clients than she has.

PCS'ing Military Buyers

Erin has been an amazing realtor and resource thus far. Not only does she have 10 plus years in the industry, making her highly knowledgeable, but she also has our personal interests in mind. She has made the house hunting process so simple for us. I highly recommend her!

Passion

I am very pleased with Erin's interactions on real estate deals and news. I love her passion for the military families and her support for the veterans.

24/7 Service

I know Erin and will tell you she works 24/7 for her clients! I've seen her step away from evening and weekend activities in order to put her clients first.

Professionals

Erin and her team are true professionals and go above and beyond to make sure their clients are put first. I would highly recommend using their services in the Hampton Roads area.

Happy 1st Time Sellers

Erin is very knowledgeable and great at what she does. She's always available to answer questions, even nights and weekends. We couldn't have done it without her. Excellent service, definitely recommend.

Military Buyer

Throughout the past several months Erin has been there every step of the way. Her professionalism, knowledge, honesty and hard work ethic is much appreciated and respected. She is focused on answering my questions, giving good advice, and finding the home of my dreams. I would highly recommend Erin to anyone searching for a new home.

Military Buyers!

We honestly cannot day enough about Erin. From start to finish, we were comfortable and at ease in the home buying process as a military family. Buying a house during a deployment is very stressful and Erin made it seamless. She was available to answer every question and address every concern. Erin and her team are knowledgeable and professional. We highly recommend you use her for all of your real estate needs!

Newport News Military Buyers

Erin is a truly wonderful real estate agent in the Hampton Roads area. She worked with us weeks prior to our viewings and even created videos so we could view the property we were interested in prior to making the trip out to see it. She did a lot of background research on each of the properties we were considering, saving us a ton of time and effort. She really went above and beyond and even provided us numerous recommendations for local area restaurants. She made us feel at home in the new area. Overall Erin made the home buying process such a breeze and I would recommend her to anyone looking at buying a home in the area

Virginia Beach Military Buyers!

Erin is fantastic! She provided us with first class service and I would recommend her to anyone in the area. Erin is very knowledgeable about the process start to finish and takes a lot of the pressure off of the home buying experience. She is a pleasure to work with.

Norfolk Military Sellers

By the time we were ready to sell our home we were so over bad agents who saw there bottom line over customer service. I feel so blessed to have ran into Erin for selling our home. She made it an effortless process and had a team of professional on hand to give reasonable quotes and fast service to address our needs. I would never use anyone else in the Hampton roads area but Erin Ward. Wishing I could take her on all our pcs moves

She really went above and beyond!

Erin is a truly wonderful real estate agent in the Hampton Roads area. She worked with us weeks prior to our viewings and even created videos so we could view the property we were interested in prior to making the trip out to see it. She did a lot of background research on each of the properties we were considering, saving us a ton of time and effort. She really went above and beyond!

I would recommend her to anyone in the area.

Erin is fantastic! She provided us with first class service and I would recommend her to anyone in the area. Erin is very knowledgeable about the process start to finish and takes a lot of the pressure off of the home buying experience. She is a pleasure to work with.

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